Foire aux questions

Your order is shipped within 24-48 hours via French postal services and constantly monitored by our team.


You can track your order by clicking HERE.

Orders are usually shipped from our warehouses within 2 business days.

It then takes between 6 and 12 business days for your item to arrive at your home. Due to the current situation and general delivery delays, there may be a 24 to 48 hour delay.

Our parcels are shipped with La Poste; we do not work with relay points.

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional standards generally recognized by the industry.

Paiement 100 % sécurisé

We use an SSL certificate encryption system to secure 100% of payments.

Suivi de livraison La Poste

We ship your order within 48 hours, and our support team closely monitors its delivery.

Money-back guarantee

All our products come with a 30-day money-back guarantee.

Assistance en français 7j/7

Questions? Our French customer service team is available 7 days a week and will respond within 24 hours.

Paiement 100 % sécurisé

We use an SSL certificate encryption system to secure 100% of payments.

Suivi de livraison La Poste

We ship your order within 48 hours, and our support team closely monitors its delivery.

Money-back guarantee

All our products come with a 30-day money-back guarantee.

Assistance en français 7j/7

Questions? Our French customer service team is available 7 days a week and will respond within 24 hours.