Foire aux questions
Your order is shipped within 24-48 hours via French postal services and constantly monitored by our team.
Orders are usually shipped from our warehouses within 2 business days.
It then takes between 6 and 12 business days for your item to arrive at your home. Due to the current situation and general delivery delays, there may be a 24 to 48 hour delay.
Our parcels are shipped with La Poste; we do not work with relay points.
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional standards generally recognized by the industry.